PCA’s methodology is the same in all of our experiences – a careful blend of immersion, demonstration, theory, practice and ‘so what’ next steps that support your professionals translate commercial strategy into everyday practice.

Bespoke Forum Theatre DEMONSTRATION

Conversation demonstration to show the theory in practice and allow participants to practise skills


Large group plenary sessions to engage the participants with the theory in the context of their team


Practice Conversations based on personal scenarios that make the training relevant to each individual


Participant, peer and trainer feedback using PCA’s strengths-based Performance Feedback Framework

Outcome-based Communication Specialist Materials

Clear individual outcomes and agreed measureable action points to take forward and implement


Building learning momentum with a coaching call around the theory, a commercial strategy or the preparation for a difficult conversation

To view our downloadable brochure please register below.


"Working with PCA has enabled us to finally turn some of our strategy into practice."

Functional Head for EMEA, Multinational Fintech

"Transformational. We should have been doing this years ago.​"

Managing Partner, International Law Firm

"You have completely won me over on the experiential piece.​"

Head of Talent Development, London, International Bank

"PCA’s strength is that they enable people to convert conceptual strategy into a practical plan.​"

Regional Group Head, International IT Company

"The difference with PCA is their credibility and their relevance."

Office Head, FMCG Multinational

Our Award-winning team use our PCA Outcome-based Communication® System and drama-based techniques to help your professionals to have successful conversations with their clients and colleagues.

We are delighted to have received market recognition for our work and approach, including winning the Legal Education Training Group (LETG) ‘ Best Law Firm and Provider Collaboration’ and ‘Best Legal Staff Initiative’ in 2018.

Our Trainers have also worked with Providers 
on programmes that won these awards:

2018 LETG Best Law Firm and Provider Collaboration

2018 Best Legal Staff Initiative

2015 LETG Best Client Programme Award (Commendation)

2012 LETG Best Training Idea Award

2012 LETG Best Use of Technology Award

2011 Law Society Excellence Award for L&D

2011 LETG Best Training Idea Award

We would be delighted to come in to talk with you at your offices, so please contact us at:

Based in the heart of London, our offices are easily accessible, just a five minute walk from London Bridge

PCA clients

Our trainers have delivered training in over 30 countries, with over 150 global corporates, across 16 sectors, including FTSE 100 and Fortune 500 companies, and some of the world’s most valuable brands.