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PCA Law are the legal sector specialists when it comes to using practical skills training to enable lawyers and business service professionals to build confidence, achieve outcomes and grow
We are the only Personal Communications Consultancy in the world to work exclusively with law firms, using our PCA Outcome-based Communication® System and experiential training and coaching techniques to help your lawyers and business service professionals have successful conversations and build strong relationships
50
%
Training
Recommendation Rate
Recommendation Rate
Lawyers and Business Service
Professionals Trained
Professionals Trained
Jurisdictions
Trained In
Trained In
CLIENTS
Our Trainers have worked internationally with 9 of the world’s 10 leading international legal brands
(Acritas Global Elite Law Firm Brand Index 2016)
Through our sister company, PCA (The Personal Communications Academy), our Trainers have also worked with over 150 organisations across 16 sectors, including 25 FTSE 100 companies and leading global brands such as Google, Mastercard, Nokia, HSBC, Bosch, Barclays, Nestlé, Standard Chartered, Thomson Reuters, Sherwin-Williams, McCann Media Group, BNP Paribas Real Estate and Novartis, so we know your clients and bring ‘best in class’ to the Legal Sector.
We focus on 3 Development Cycles that address a 360º set of skills competencies.
Business Development Cycle
Win New Work
with The Business Development Cycle
We target 6 front-line external-facing competencies to make sure your teams can develop into trusted advisors
IDENTIFYING OPPORTUNITIES & NETWORKING SKILLS
Networking & Cross-selling
How to target opportunities and use an outcome-focused approach to networking and cross-selling to identify new clients and customers
FOLLOW-UP CONVERSATIONS
Calls and Meetings
Uncover hooks, identify needs and create credibility quickly, building a platform of relationship trust
CONSULTATIVE SELLING
Converting the Opportunity
Developing the confidence to use a win-win sales mindset to close the meeting and get the work
PITCHING SKILLS
Delivering Winning Propositions
Create a client-centric dialogue right from the scoping call, work effectively as a team and articulate your value proposition in a compelling manner
CRM CONVERSATIONS
Incl. Pricing, Scope & Billing
Confidence to use challenging situations as a platform for building stronger relationships including successful budgeting/pricing conversations.
CLIENT REVIEWS: DEEPENING RELATIONSHIPS
Leveraging Relationship Experience
Use client reviews as critical relationship builders to deepen service understanding and identify opportunities for growth
Performance Management Cycle
Develop High-Performers
with The Professional Development Cycle
We target 6 critical conversations from your managers’ and supervisors’ internal facing competencies, in order to help them develop and manage high-performing individuals and teams
SETTING WIN:WIN OBJECTIVES
Career Coaching Conversations
Motivate team members by identifying personal learning objectives aligned with commercial objectives, using a coaching approach
OUTCOME-BASED DELEGATION
Set Colleagues up to Succeed
Knowing which delegation style to use in order to maximise clarity, ownership, efficiency and mutual confidence
ACCELERATED PERFORMANCE FEEDBACK
Developmental and Motivational
Collaborative, clear, positive, forward-focused to maximize performance
DELIVERING DIFFICULT MESSAGES
Performance & Behavioural
Confidence to deliver difficult messages in a firm and collaborative manner that enhances the relationship, without diluting the message
CAREER CONVERSATIONS AND MANAGING DIFFERENT GENERATIONS
Set Expectations & Motivate
Get the most out of the right people and support career development, with route-maps to implementation
PERFORMANCE REVIEWS & APPRAISAL SKILLS
Nurturing High-Performers
Win:win performance reviews linked to goals, targets and strategy (personal, team and firm)
Professional Development Cycle
Differentiate Yourself & Your Organisation
with The Professional Development Cycle
We focus on 6 different professional development and leadership competencies that help to empower your people to drive their own careers, maximise their personal impact and successfully lead others
DRIVING YOUR CAREER & INTERNAL NETWORKING
Owning Your Development
Putting a structure in place to support your career advancement, including helping you to establish a supportive internal network
PERSONAL BRAND & BUILDING PROFILE
Brand Me and Visibility
Creating who you are as a professional, enhancing your profile and standing out
PERSONAL IMPACT & EXECUTIVE CREDIBILITY
Executive Presence
Making conscious behavioural choices that create executive impact and demonstrate credibility
FORMAL & INFORMAL PRESENTATION SKILLS
Compelling, Engaging, Memorable
Making the most of critical opportunities to articulate your value, confidently and authentically
COLLABORATION & INFLUENCING SKILLS
Proactive and Reactive
Understanding your audience, creating mutual agendas and building win:win relationships
DEVELOP YOUR LEADERSHIP STYLE
Choose Your Leadership Shadow
Establish what appropriate leadership looks and feels like in practice for each individual
We would be delighted to come in to talk with you at your offices, so please contact us at:
Based in the heart of London, our offices are easily accessible, just a five minute walk from London Bridge